Refund policy

CANCELLATIONS & CREDIT CARDS: 

While we understand that people get sick or things come up, cancellations with less than 48 hours notice will incur a cancellation fee of 50% of the total service. Credit cards will be taken at the time of booking however will only be charged in the case of less than 48 hours notice or a no-show to the appointment.

REFUNDS & EXCHANGES:

Please choose your items carefully as we do not offer refunds or exchanges. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To be eligible for a return for damaged items, your item must be in the same condition that you received it,  unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@honeyhivesalons.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@honeyhivesalons.com.au.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
Please choose your items carefully as we do not offer refunds or exchanges.